Gain full control over the bot's output volume. Make Groovy play quieter for background listening, or boost the sound for softer songs.
Change the feel of the songs using bass boost, vaporwave & nightcore modes, or more granular speed and pitch control. This one is guaranteed to impress your friends.
Allows you to force Groovy to stay in a voice channel indefinitely, for example to play a radio station.
Forget about having to queue songs with AutoPlay! Groovy will automatically look at your listening history to pick the best songs to play next.
Lets you save the current queue so that you can listen to it later or share it with your friends.
Want more than one Groovy? You can have up to three playing in different voice channels at the same time.
What is Groovy Premium?
Groovy Premium is a subscription that takes your music experience with Groovy to the next level. It includes volume control, audio effects, playlists, 24/7-mode, parallel playback with Groovy 2 & 3, and more to come.
How do I get Groovy Premium?
To obtain Groovy Premium, you simply have to select your preferred tier at the top of this page and complete the checkout process. You'll then be guided on how to upgrade your first Discord server.
Why are there different premium tiers?
In order to provide maximum flexibility Groovy offers 3 different tiers which you can pay monthly for. These consist of either 1, 3, or 10 upgrade slots. These slots are the limit for your upgraded servers. But don’t worry, you can transfer upgrades easily between servers.
How do I transfer a server upgrade?
In order to transfer a server upgrade you first have to downgrade one of your already upgraded servers (keep in mind, there is a cooldown of 3 days after initially upgrading a server!). Once that's done, you'll have freed your upgrade slot, and you can just go ahead and upgrade another Discord server.
How do I change my subscription?
If you want to change the tier you’re subscribed to, you can just select another one at the top of this website and proceed with the checkout. The rest happens automatically.
How do I cancel my subscription?
In order to cancel your actively running subscription just press the “Cancel” button at the top of this page. We’d love to hear from you if there is anything that could be done better!
What is a server upgrade?
A server upgrade slot is basically a one-server ticket for premium. For each upgrade slot you purchase, you can concurrently upgrade one server to Groovy Premium.
What does my subscription include?
Subscribing to a Groovy Premium tier gives you access to a plethora of features, such as volume control, audio effects, parallel playback (using Groovy 2 & 3), or 24/7 streaming (you can find all of the premium commands on the commands page), for all servers you have upgraded.
What payment methods can I use?
Possible payment methods are either a Credit/Debit card, PayPal, Apple Pay or Google Pay.
Is my transaction secure?
All transactions made through our billing provider are secured by the latest SSL/TLS standards, meaning all your data is encrypted and can’t be read by someone else. Groovy does not store any of your payment method information. Additionally, our billing service provider is PCI DSS Level 1 compliant, and a trusted choice for many startups.
What billing provider do you use?
Groovy uses Chargebee for handling subscriptions and transactions.
How do I download my invoices?
In order to be able to download your invoices you have to open the billing portal which you can find via the “Billing” tab.
Can I get a refund for my payment?
In order to get a refund for your payment, please contact us. While there are no questions asked for prorated refunds or full refunds in the first week, we'd love to hear from you about what we can improve on.
What currency do I pay with?
As of now, we support USD as a primary currency and all invoices are created in USD. Most of our payment processors are usually able to convert to your local currency. Any currency exchange, including the conversion rates, is not officially supported nor endorsed by us.
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